Palazio Serviced Apartment is a new highrise located in Mount Austin, located just 13 km from the city centre, Johor Bahru, Malaysia. This apartment houses 1832 units, complete with free WiFi, a garden with an outdoor swimming pool, lake views, a fitness room and a sauna. Completed just seven years ago in 2014, Palazio welcomes residents and occasional rentals, such as visitors coming from the north of the country and the neighbouring country, Singapore.
The management was using logbooks to record the visitors’ comings and goings and have experienced the inefficiency that comes along. Hence, in 2021, they decided to adopt a smart system to uplift the lifestyle for the whole community; out with the logbook, in with the iNeighbour App on everyone’s smartphones.
By subscribing to iNeighbour, the management can handle daily operations like managing visitors, feedback, inquiries, announcements and many more through one centralized system.
Now the residents can invite, preregister and manage their visitors straight from the iNeighbour App. Moreover, all the visitor details are recorded in the system for reference, providing a sense of security for everybody. This App is also helpful as an ‘intercom’ for security to call the residents whenever the guests arrive.
iNeighbour App also provides the residents with a convenient tool to channel their feedback, complaints or inquiries to the management. They do not need to go to the management office anymore, and they will receive the responses through the same channel in no time. Residents can also receive announcements instantly on the App for any pressing matters about their residence.
By changing the old system to the modern one, Palazio Serviced Apartment brings the image of the residence to another level of sophistication at a very reasonable cost.