Institut Hospitaliti & Kulinari Malaysia (IHKM) is a well-known culinary arts and hospitality institute in Malaysia that has been providing quality education and training for students aspiring to pursue their careers in the food and beverage industry. With its established businesses and connections within the industry, IHKM has been able to offer unique opportunities to its students to get themselves well prepared and trained for their future careers. However, the institute has also faced several challenges in managing its staff and ensuring accurate reporting and analysis of their operations.
One of the significant issues faced by IHKM was the uncontrollable attendance and tardiness among its staff, which often resulted in decreased productivity and increased operational costs. Additionally, all reports and analysis were manually calculated from Excel, making it difficult to track and manage the institute’s performance accurately. Tedious leave application/approval processes and leave balance/entitlement not updated according to the policy also posed challenges to IHKM’s management.
To address these issues, IHKM turned to TimeTec, a cloud-based solution that offers comprehensive HR management features, including attendance, leave, and payroll. TimeTec provided a seamless and automated system that allowed IHKM to improve its attendance supervision, reducing staffs’ tardiness and absenteeism. The system also ensured that all records and reports were accurate and available at all times, providing a real-time overview of the institute’s operations.
