The story of Gourmet Station is a tale of culinary passion and business growth. What began as a humble food stall has now evolved into a beloved halal restaurant chain, capturing the hearts of families in Kuala Lumpur. With an extensive à la carte menu, delectable dishes, and a convenient doorstep catering service, Gourmet Station has not only satisfied appetites but also paved the way for its expansion to four retail stores, with further growth on the horizon. Amidst this journey, the integration of TimeTec HR: Attendance & Leave has played a pivotal role in streamlining operations, particularly in the realm of staff management and attendance tracking.
In the early days, Gourmet Station faced the challenges that many businesses encounter when relying on manual methods. The staff attendance system, operated solely through punch cards, proved to be cumbersome and inefficient. Gathering attendance data from multiple locations each month posed a logistical challenge, and the managerial team struggled to keep track of attendance records, leading to scheduling difficulties and a lack of real-time insights. The absence of a streamlined system resulted in frequent staff inquiries about leave balances, and accurately tracking overtime hours for proper compensation became a significant headache.
Recognizing the need for a more efficient and comprehensive solution, Gourmet Station turned to TimeTec HR. The implementation of this system brought about a transformative change in the way the restaurant managed its staff and operations.
