Malaysian Cleansing Service (MCS Sdn. Bhd.) started 40 years ago as a small business focused on troubleshooting cleaning machinery and supplying spare parts. Today, it is a pioneer in specialist janitorial services and facilities management in Malaysia. Employing approximately 1,500 highly trained staff, MCS ensures quality through its in-house training facility, the MCS Institute of Cleaning Science. This institute emphasizes education, commitment, and attitude as part of the standard operating procedure. With dedication and hard work, MCS has significantly strengthened its market presence, offering diverse solutions and services tailored to various industry needs.
Here are the issues faced by MCS
Despite their strong market presence, MCS Sdn. Bhd. faced significant challenges in tracking staff attendance and managing payroll. The absence of a systematic approach to attendance tracking led to disorganized records, making it difficult for HR and supervisors to effectively monitor employee attendance, especially for those working at various site branches. On-site staff relied on logbooks to record their attendance and overtime, a method that proved inefficient and cumbersome for supervisors.
Additionally, MCS struggled with payroll management, lacking an automated system to handle the monthly payroll for over 1,000 employees, which made the process time-consuming and error-prone.
How TimeTec have solved MCS’s HR problems
The implementation of TimeTec Attendance and TimeTec Payroll provided comprehensive solutions to these problems.
TimeTec Attendance enabled HR managers to effortlessly monitor staff attendance through the TimeTec smartphone app, offering real-time data and enhancing overall efficiency. The system also facilitated supervisor clocking, allowing accurate calculation of staff overtime directly from the platform.
This technological upgrade streamlined attendance management, significantly improving operational efficiency and oversight at MCS. Staff could now clock in and out using their smartphones, and supervisors would have instant access to attendance records, making it easier to track work hours and manage employee’s overtime.
To create a solid payroll system, MCS has implemented TimeTec Payroll, which has fully automated salary calculations and managed EPF, SOCSO, and PCB contributions. On top of that, TimeTec Payroll can integrate seamlessly with TimeTec’s Attendance module.
This integration not only simplified payroll processing but also ensured accuracy and compliance, greatly reducing the administrative burden on MCS’s HR department. By linking attendance data directly with payroll, errors were minimized, and payroll processing time was significantly reduced. This allowed the HR team to focus on more strategic tasks, enhancing overall productivity.
Together, TimeTec Attendance and TimeTec Payroll transformed MCS’s operational management, enhancing both efficiency and accuracy. The company could now handle its large workforce more effectively, ensuring timely and precise payroll processing while maintaining high standards of attendance monitoring.
Experience the benefits of streamlined HR management with TimeTec’s comprehensive solutions. Take the first step to transform your business operations by trying out our HRMS today! Visit our website to learn more or drop us an email to know more!
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