FAQ | TimeTec Visitor

Frequently Asked Questions


You have problems? Let us help you the best we could. You can find the answers in this FAQ list and if you don't find what you're looking for, email us at support@timeteccloud.com and we'll be right there with you.
1. What is a TimeTec Visitor?

TimeTec Visitor is a Visitor Management System is a software solution designed to manage and track visitors entering a facility. It enhances security, ensures compliance with company policies, and provides a seamless visitor experience.

2. How does a TimeTec Visitor improve security?

TimeTec Visitor improves security by logging visitor information, capturing identification details, and monitoring visitor access in real-time. It also allows for background checks and ensures that only authorized individuals enter specific areas.

3. Can a TimeTec Visitor be integrated with other security systems?

Yes, TimeTec Visitor solution can be integrated with access control systems, CCTV cameras, and QR code reader and printers or biometrics devices such as face recognition or fingerprint identification readers to provide a comprehensive security solution.

4. How does a TimeTec Visitor streamline the check-in process?

TimeTec Visitor streamlines the check-in process by allowing visitors to pre-register online, scan QR codes, or use self-service kiosks. This reduces wait times and improves the overall visitor experience.

5. What kind of visitor information does a TimeTec Visitor capture?

TimeTec Visitor typically captures visitor names, contact details, purpose of visit, identification documents, and sometimes a photo, all depending on the property management requirements. This information is securely stored and can be accessed for future reference.

6. Can TimeTec Visitor handle multiple visitor types, such as contractors or delivery personnel?

Yes, TimeTec Visitor can manage different visitor types by providing customized check-in workflows, badges, and access levels based on the visitor's role.

7. How does a TimeTec Visitor help with compliance and data protection?

TimeTec Visitor ensures compliance with data protection regulations by securely storing visitor information, providing audit trails, and allowing organizations to control data retention periods. It also helps in meeting safety regulations by maintaining accurate visitor logs.

8. Is it possible to customize TimeTec Visitor to match our company’s branding?

Yes, TimeTec Visitor solution offer customization or even white label options to match your company’s branding, including logo integration, custom fields, and personalized check-in screens.

9. How can a TimeTec Visitor improve emergency response?

TimeTec Visitor improves emergency response by providing real-time visitor lists, enabling quick and accurate headcounts, and sending emergency notifications to visitors and employees.

10. What are the key benefits of using TimeTec Visitor?

Key benefits include enhanced security, improved visitor experience, better compliance with regulations, streamlined check-in processes, and detailed reporting and visitor data analytics capabilities for visitor management.

11. Can TimeTec Visitor integrate with other TimeTec cloud solutions?

Yes. TimeTec Visitor is one of the core modules for TimeTec iNeighbour as a comprehensive residential property management system, and TimeTec iTower as a comprehensive commercial property management system.

12. What is the pricing of TimeTec Visitor?

Please refer to https://www.timeteccloud.com/visitor/pricing