The TimeTec Global Reseller Program has two reseller levels.
1.Distributor   2.Dealer

Yes. Being a FingerTec Authorized Reseller makes you a TimeTec reseller instantaneously. However, you will still have to fill up a registration form for the TimeTec system, and accept the terms and conditions of the reseller agreement to activate your TimeTec resellership.

You have to sign up as many customers as possible and handle all the system's set up, training, commissioning and after sales service.

Yes, however the investment is minimal and it can be used as store credit to start the business with us. Email us at info@timeteccloud.com for the details.

Go to the online application page at http://www.timeteccloud.com/become_partner, choose the type of partnership, fill up all the required information and submit the online application form. We might upgrade or downgrade your Type of Partnership application upon reviewing. Once approved, each reseller will be given a free demo account with the activation of 10 user licenses.

We provide online training; you can register with us for reseller training sessions at https://www.timeteccloud.com/reseller_training. You can also invite your customers or your prospective customers to join the training session. At the moment, we conduct all courses in English. To reach more audience, you are encouraged to conduct training courses in your local-language and you can also use our webinar tool. Liaise with us to set up your own training sessions in no time at all.

If you are new to FingerTec and TimeTec, you will need to learn the TimeTec application by attending one of our Webinar sessions and use the trial account. Account that is not active within 6 months will be disabled automatically. Our team will follow up with you once you are registered with us.

Yes. Once we accepted your application, you will receive an email, which requires you to activate your partnership account. By activating the account, you will have to agree on the terms and conditions of the Partnership Agreement.

No. You only apply for the cloud solution that you’re interested in when you’re filling up the online application form. Of course you can opt for more if you have the confidence to achieve the sales quota set for you.

Yes. Sales commitments vary from one country to another, and for different reseller levels. For more info, please consult us at info@timeteccloud.com.

Every customer would be assigned to one reseller for a better local support. Hence, we will pass any local inquiry received to the local reseller and it is solely at our discretion.

Yes. Please refer to Event Sponsorship Program for more details.

As a distributor, you normally enjoy 40% margin from the direct total billing from your direct sign-up customers and our TimeTec system caters to two level of sales which you can register dealers under your account and enjoy a 10-15% margin of their total billing. Being a distributor, you need to provide your reseller with TimeTec training.

It’s up to you. If the customer chooses to do an online payment, the activation of the licenses will be in real time, however, if the customer pays through you via offline methods, it would take a while for the whole payment process to be cleared because we need to wait for the payment from you before we could activate the licenses. Please refer to our Payment Policy for more information.

Yes, but the selling of the licenses in local currency is only acceptable for offline payment methods. If your customers pay for the subscription online, only USD currency is acceptable.

We will credit your margin into your account once the transfer is cleared. Click here for more information on the commission process.

Once you have logged in to your dealer account, go to Customer > List of Customers, click on Licences of your selected client.



You will see your client’s active licence, scroll down to end of page and click on “Purchase TimeTec Series Licence”



Under the Order Details, choose Subscriber if the invoice is paid directly by end user; or Dealer if it is paid by your company. Click Preview Order to proceed for payment.

In the licence order page, choose Dealer under the Order Details and fill in the licence units and Billing Cycle. Click Preview Order to proceed for payment.



Select Offline Payment and click “Place Order”. In the next page, you will see the invoice with a few payment options at the end of page. Choose Store Credit and Checkout.

The receiving end will bear the bank charges and transaction fees. For example, if the customer pays directly to us via PayPal, we will absorb the bank charges.
However, when you cash out your profit margin from your account, you will have to bear the bank charges.

Your Reseller Account enables you to keep track of all your customers and dealers' records. You may log in to check their status anytime you want.

No. All payments made to TimeTec must be in US dollars. Any gain or loss due to currency exchange shall be borne by you. Hence, make sure you find out the right exchange rate to be charged to your customers.

You can log in and check your account anytime for the total commission that you have earned, and cash out any amount in your balance at anytime via PayPal account or you can use it to offset your FingerTec order from us.

You are strongly encouraged to have a Paypal account for convenience, unless the service is not offered in your country; you may arrange other option to make payment to us.

Yes. Your profit sharing margin would always based on the total billing of customers.

Yes. You'll always get your share in full once your client completed their payment.

You can either arrange the shipment by yourself or liaise with our Sales team. Please note that you will be responsible for all charges related to the shipping, including all taxes.

Yes you may do so, but TimeTec will not offer you any rental services. Your dealing with TimeTec would remain as an outright sales basis.